Terms of service

Terms of Service

Last Updated: 10/01/25

This website is operated by Custom Machined Concepts LLC (“we,” “us,” “our”). By accessing or purchasing from cmconceptsusa.com (the “Site”), you agree to be bound by the following Terms of Service (“Terms”), including any policies referenced herein and available by hyperlink (including our Privacy Policy and Refund Policy).

If you do not agree to these Terms, you may not access or use our Site or Services.

1. General Conditions

  • You must be at least the age of majority in your state to use this Site or purchase products.

  • You agree not to use our products for unlawful purposes, including violations of firearm, export, or local/state regulations.

  • We reserve the right to refuse service to anyone, at any time, for any reason.

2. Products & Services

  • All products are subject to availability and may be discontinued without notice.

  • We make every effort to display product colors and descriptions accurately; however, we cannot guarantee accuracy due to variations in monitors or errors. We are not liable for typographical, pricing, or descriptive errors.

  • Certain products (e.g., blemished or clearance items) are sold “as is” and are not eligible for return. See our Refund Policy for full details.

3. Orders & Billing

  • We reserve the right to refuse, cancel, or limit any order. This may include orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.

  • You agree to provide accurate billing and shipping information. We are not responsible for orders lost, delayed, or undeliverable due to incorrect addresses provided at checkout.

4. Shipping

  • Once an order is handed to the carrier (USPS, UPS, FedEx, etc.), responsibility transfers to the carrier.

  • Delivery times are estimates only. We are not liable for delays, damages, or losses once a package is in transit.

  • Customers are responsible for contacting the shipping provider directly for delivery issues.

5. Prohibited Uses

You may not use our Site or Services:

  • For unlawful purposes or in violation of firearm regulations.

  • To infringe intellectual property rights.

  • To transmit malware, spam, or malicious code.

  • To resell or redistribute our products without written permission.

6. Disclaimer of Warranties

  • Our products and Services are provided “as is” and “as available” without any warranties, express or implied.

  • We do not guarantee that use of our Site will be uninterrupted, secure, or error-free.

  • We do not guarantee suitability of our products for a specific purpose (including firearm modifications or use outside manufacturer recommendations).

7. Limitation of Liability

  • To the maximum extent permitted by law, Custom Machined Concepts LLC shall not be liable for any damages (including direct, indirect, incidental, punitive, or consequential) arising from:

    • Use or misuse of our products,

    • Delays or failures in shipping,

    • Errors in product information,

    • Unauthorized access to your account or data.

  • Certain states may not allow some limitations, in which case liability is limited to the maximum extent allowed by law.

8. Indemnification

You agree to indemnify, defend, and hold harmless Custom Machined Concepts LLC and its affiliates, officers, employees, and contractors from any claims, damages, or expenses arising from your use of our products, violation of these Terms, or infringement of third-party rights.

9. Termination

We may suspend or terminate your account or access to Services at any time, without notice, if we believe you have violated these Terms.

10. Governing Law

These Terms shall be governed by and construed under the laws of the United States and the State of Arkansas, without regard to conflict-of-law provisions.

11. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Custom Machined Concepts LLC and supersede any prior agreements.

12. Contact Information

Questions regarding these Terms should be sent to:

Custom Machined Concepts LLC
📧 sales@cmconceptsusa.com